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Figure 4.1
WHO’s definition of “universal access”

Affordability
Measure of people’s ability
to pay for services without
nancial hardship

Physical
Accessibility
Acceptability
Availability of Individuals’
good health services willingness to seek
within a reasonable services
range of those who
need them

Source: Evans et al., 2013

4.2.3 AIMS OF THE STUDY

Given that further understanding of the needs, wants, and preferences of
potential end-users are essential to the design of the Scheme, we carried
out a population-based survey with the following aims:

1. First, identify end-users’ perspectives towards screening, health service utilisation
preferences in terms of private and public sector utilisation, and views towards the
Scheme.
2. Second, using the three dimensions of universal access in Figure 4.1, assess
respondents’ perspectives towards the Scheme and the factors that may impact their
choice of provider for screening and management services, and uptake of the Scheme.

3. Third, derive key considerations for the design and implementation of the Scheme.
On a larger level, the study’s findings seek to help policymakers and health system
planners design and implement purchasing programmes that promote universal access to
appropriate services and achieve a high level of public uptake.

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